Terms of Service

Last Updated: June 2026

Welcome to Jaxon Naturals. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

About Us

Jaxon Naturals is a Canadian small business creating handcrafted, natural personal care products made in small batches in Prince Edward Island.

Throughout these Terms, "we," "us," and "our" refer to Jaxon Naturals, while "you" and "your" refer to the customer or website user.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have given permission for a minor dependent to use this site.

You agree not to use our products or website for any unlawful purpose or in violation of any applicable laws or regulations.

Product Information

We strive to ensure all product descriptions, ingredient lists, photographs, pricing, and other information are accurate and up to date.

Because our products are handcrafted in small batches using natural ingredients:

• Colours, textures, and scents may vary slightly from batch to batch.

• Product photographs are representative and may not exactly match the item received.

• Ingredient availability may occasionally require minor formula adjustments. Any significant changes will be reflected on the product page.

Natural Products Disclaimer

Our products are intended for personal care use only.

The information provided on this website is for informational purposes and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers are responsible for reviewing ingredient lists and determining whether a product is suitable for their individual needs.

If irritation occurs, discontinue use immediately and consult a healthcare professional if necessary.

Pricing & Payment

All prices are listed in Canadian dollars (CAD) unless otherwise stated.

We reserve the right to modify prices, discontinue products, or change promotions at any time without notice.

Payment must be received in full before an order is processed and shipped.

Orders

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, inaccurate, or in violation of these Terms.

If an order must be cancelled after payment has been received, a full refund will be issued.

Shipping

Shipping times and rates are outlined in our Shipping Policy.

Delivery estimates are provided by shipping carriers and are not guaranteed. Jaxon Naturals is not responsible for delays caused by postal services, customs agencies, weather conditions, or circumstances beyond our control.

Returns & Refunds

Our Returns & Refund Policy outlines the conditions under which returns, exchanges, and refunds may be available.

Please review that policy before making a purchase.

Intellectual Property

All content on this website, including logos, branding, product names, photographs, graphics, descriptions, and written content, is the property of Jaxon Naturals and may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, Jaxon Naturals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

International Product Regulations

Customers are responsible for ensuring that products purchased from Jaxon Naturals comply with any local laws, regulations, or restrictions applicable in their country.

While we strive to provide accurate product information, regulatory requirements may vary by jurisdiction.

International Sales

By placing an international order, customers acknowledge that products may be subject to import restrictions, customs inspections, duties, taxes, and fees imposed by their local government.

Jaxon Naturals is not responsible for any additional charges incurred after shipment or for delays resulting from customs clearance procedures.

We're always happy to help if you have questions about shipping to your country. Contact us before ordering and we'll do our best to assist.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page and become effective immediately upon posting.

Continued use of the website following any changes constitutes acceptance of those changes.

Contact Information

Questions about these Terms of Service can be directed to:

Jaxon Naturals
2092 Cannontown Road
Abram-Village, PEI, Canada   C0B 2E0
Email: info@jaxonnaturals.ca
Website: Jaxon Naturals

Thank you for supporting our small Canadian business.

Naturally Yours,
Jaxon Naturals
Handcrafted in PEI • Natural Ingredients • Made in Canada 🇨🇦